The front desk is already occupied
Staff are helping an owner at check-in when the next administrative call arrives.
Backed by
AI Office Manager for Veterinary Clinics Keep veterinary inquiries organized
Zweelie is your AI office manager that answers veterinary office calls, captures visit inquiries, and keeps owner callbacks and front-desk requests organized.
Front-desk support for veterinary clinics
Zweelie helps veterinary practices organize new-client inquiries, pet-visit requests, and owner callbacks while the team is with animals and their owners. Keep the requested clinic, visit inquiry, and contact preferences ready for your front desk. Your staff confirm appointments, and your veterinary professionals handle care questions through the practice's clinical process.
Built around the work of: veterinary practice owners, veterinary hospital managers, veterinary client-service representatives.
Mobile app + web platform
Run your business from anywhere.
Answer calls, qualify leads, follow every opportunity, collect payments, and keep customer work organized from wherever the day takes you.
When a request gets lost, the work can follow.
The customer communication problems that veterinary clinics need to solve.
What's at stake
Owners repeat their request
A callback changes hands without a clear record of which clinic or office process the owner asked about.
Care questions need a different response
A routine callback queue is not an appropriate substitute for veterinary assessment or an urgent-care pathway.
From the first inquiry to an owned next step
Connect each inquiry with the person and information needed to move it forward.
Configure office information and care boundaries
Provide approved location and opening information, call-routing rules, and an explicit route for clinical or urgent questions. Review owner-data handling and recording before enabling the workflow.
Capture the administrative request
Collect approved owner contact details, the requested clinic, and the registration or appointment inquiry. Route care questions to your veterinary team through the practice's configured channels.
Give staff ownership of the callback
Assign a client-service callback for administrative requests. Your veterinary team handles care questions and confirms appointments in the practice system; urgent concerns should not wait in this queue.
Capabilities
Keep practice inquiries connected
Bring consultation inquiries, appointment requests, and reception follow-ups into one shared view. Give each request an owner and a clear next step, with information tailored to your practice's approved administrative workflow. Features depend on your plan.
Calls and SMS
Capture appointment inquiries, share your practice's office information, and route calls to the right person. Give reception the context for a helpful callback.
Hi, we've just brought home a puppy named Milo. Are you taking new clients, and how do I arrange his first visit?
Thanks, Pippa. Our front-desk team will follow up about registering Milo and arranging a first visit.
Milo's first puppy visitAssigned to Taylor Brooks
Thanks, that works for me.
Taylor has your request.
PS
Pippa Stone
1 call
Pippa asked about registering her puppy Milo and arranging his first visit at Juniper Paw Vet. The client-service team will check new-client availability and call with appointment options.
Opportunities
Track consultation inquiries, first-visit requests, and appointment changes. Assign a follow-up so reception can review availability and confirm the next step with the caller.
Milo's first puppy visit
Pippa Stone
Files
Give reception quick access to first-visit guides, appointment policies, and public practice information, organized under your practice name.
JV
Juniper Paw Vet3 files
Drop files hereJuniper Paw Vet office guides
new-client-registration-guide.pdfJuniper Paw Vet · Reception
Office guidefirst-puppy-visit-guide.pdfJuniper Paw Vet · Reception
Office guideappointment-change-policy.pdfJuniper Paw Vet · Reception
Office guideForms
Build a practice-approved inquiry form around contact details, the requested service or location, and preferred callback times. Connect each submission to the staff member who will respond.
Juniper Paw VetAsk about your pet's first visit
Send our front desk a registration or appointment inquiry.
Form submitted
Milo's first puppy visit
Notes
Keep callback preferences, appointment questions, and agreed administrative next steps with each inquiry so reception can pick up the conversation.
TB
Milo's first puppy visit
Pippa asked about registering her puppy Milo and arranging his first visit at Juniper Paw Vet. The client-service team will check new-client availability and call with appointment options.
Pippa StoneMilo's first puppy visitIn progressOG
Luna's annual checkup
DraftSoren requested an annual checkup for Luna. Call tomorrow afternoon with available appointment options; the veterinary team will confirm the visit details.
Soren LeeLuna's annual checkupOpenIntegrations
Works with the tools you already use
Zweelie connects with Stripe, Square, and Google Calendar so payments and dates end up where your team already looks.
Don't see an integration here? We can build it.
Keep every inquiry moving
Keep new-client inquiries, pet-visit requests, and owner callback preferences together for your front desk. Your veterinary team confirms appointment details and handles care questions through its clinical process, while reception keeps owners informed.
Zweelie brings customer communication, intake, and follow-up ownership together on web and iOS. Explore our privacy policy or talk through your workflow in a demo.
Pricing
Simple plans that grow with your business.
Capture new inquiries, stay on top of opportunities, and automate routine work as your business grows.
Small Business
$49/ month
Capture every lead with your business team.
- 2 team members per business
- 1 business phone line
- 75 call minutes monthly
- 100 text messages monthly
- Up to 100 contacts
- Up to 15 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
- Spam call filtering
- Contact blocking
- Notifications
- Call forwarding in the mobile app
- Caller ID in the mobile app
- Multilingual receptionist
- Products, services, and tax rates
Business
$129/ month
Handle more inquiries and keep every opportunity organized.
- 2 team members per business
- 1 business phone line
- 300 call minutes monthly
- 250 text messages monthly
- Up to 500 contacts
- Up to 50 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
- Spam call filtering
- Contact blocking
- Notifications
- Call forwarding in the mobile app
- Caller ID in the mobile app
- Multilingual receptionist
- Products, services, and tax rates
Business Pro
$499/ month
Automation and collaboration for the whole operation.
- Up to 3 team members
- 3 included business phone lines
- Unlimited call minutes*
- Unlimited text messages*
- Unlimited contacts
- Unlimited opportunities
- Multi-location support (up to 3 locations)
- Dedicated onboarding specialist
- All products, including conversations, forms, and reports
- Spam call filtering
- Contact blocking
- Notifications
- Call forwarding in the mobile app
- Caller ID in the mobile app
- Multilingual receptionist
- Products, services, and tax rates
*Unlimited call and SMS usage is subject to our Fair Use Policy.
Questions from veterinary clinics
How does Zweelie help a veterinary front desk follow up?
Keep new-client registration, first-visit requests, routine checkup inquiries, and owner callback preferences organized for reception. Your staff check availability and confirm appointments. Clinical and urgent questions go to your veterinary team through your configured care channels.
How does Zweelie help my team follow up?
Keep new-client inquiries, pet-visit requests, and owner callback preferences together for your front desk. Your veterinary team confirms appointment details and handles care questions through its clinical process, while reception keeps owners informed.
Can our owner and office team work from the same customer history?
Yes. Give reception and practice managers a shared view of approved administrative inquiries, callback preferences, and next steps. Assign each request to the right staff member. Configure the workflow around your practice's privacy, access, recording, and service-provider requirements before use. Team access and product availability depend on your plan and permissions.
Related industries
Explore all industriesRead the guide · Veterinary Clinics