Inquiries during inspections
Stopping to handle another request disrupts the inspection and current client conversation.
Backed by
AI Office Manager for Home Inspectors Capture more inspection inquiries
Zweelie is your AI office manager that answers inspection calls, captures property details, and organizes client messages, files, and follow-ups while you work.
Customer work for home inspectors
Zweelie helps home inspectors organize requests that arrive during inspections. Buyers, sellers, and agents may ask about the same property from different perspectives. Keep the address, requested service, contact details, and client-stated timeframe together so you can review availability and scope after the site visit.
Built around the work of: independent home inspectors, inspection-company owners, inspection office coordinators.
Mobile app + web platform
Run your business from anywhere.
Answer calls, qualify leads, follow every opportunity, collect payments, and keep customer work organized from wherever the day takes you.
When a request gets lost, the work can follow.
The customer communication problems that home inspectors need to solve.
What's at stake
Property details missing
The office needs more messages before it can understand the requested service.
Report questions disconnected
Later client questions are difficult to answer without the original inquiry and notes.
From the first inquiry to an owned next step
Connect each inquiry with the person and information needed to move it forward.
Collect the property request
Gather the address, property type, requested inspection, and the client's preferred timeframe.
Prepare a callback
Keep contact details and relevant files with an assigned opportunity for staff to review scope and availability.
Connect later questions
Retain the customer communication and payment activity alongside the request while the inspection report stays in your reporting tool.
Capabilities
One customer history, from inquiry to follow-up
Give your team calls, forms, opportunities, files, notes, and payments that share customer context. Features and usage allowances depend on your plan.
Calls and SMS
Configure your receptionist and call routing. Keep customer texts, call summaries, and request details available for your team's response.
We're considering a house on Maple Street. Can I request an inspection quote?
Thanks, Logan. Avery will follow up with you.
Maple Street home inspectionAssigned to Avery Bennett
Thanks, that works for me.
Avery has your request.
LP
Logan Pierce
1 call
Logan shared the property details and contact information. Review the home size before quoting the inspection.
Opportunities
Review potential work from calls, texts, and forms. Assign a responsible person and follow-up reminder so the next customer conversation has an owner.
Maple Street home inspection
Logan Pierce
Files
Link customer-provided photos and documents to contacts and opportunities. Give the person handling the request the materials needed for review.
LP
Logan Pierce3 files
Drop files hereFiles for maple street home inspection
inspection-request.pdfLogan Pierce · Maple Street home inspection
Documentproperty-details.pdfLogan Pierce · Maple Street home inspection
Documentclient-questions.pdfLogan Pierce · Maple Street home inspection
DocumentForms
Build an intake form around property address, property type, requested service. Accept relevant files and connect submissions to customer opportunities.
Stonebrook InspectionsHome inspection request
Tell our team what you have in mind.
Form submitted
Maple Street home inspection
Payments
Your team can send an agreed payment link and view payment activity alongside the customer history. Stripe and Square connections are available; provider capabilities vary.
Stonebrook Inspections$475Maple Street home inspection
- Customer
- Logan Pierce
- Status
- Draft link
Notes
Keep your team's observations and agreed next steps attached to the customer or opportunity, ready for the next conversation.
AB
Maple Street home inspection
Logan shared the property details and contact information. Review the home size before quoting the inspection.
Logan PierceMaple Street home inspectionIn progressRH
Condo inspection inquiry
DraftNaomi requested a condo inspection. Confirm building access and the client's preferred timing.
Naomi HayesCondo inspection inquiryOpenIntegrations
Works with the tools you already use
Zweelie connects with Stripe, Square, and Google Calendar so payments and dates end up where your team already looks.
Don't see an integration here? We can build it.
Keep every inquiry moving
Bring the property details, customer questions, and requested inspection window into one opportunity. Your inspector can review the scope, confirm timing, and keep the client informed through the inspection and report process.
Zweelie brings customer communication, intake, and follow-up ownership together on web and iOS. Explore our privacy policy or talk through your workflow in a demo.
Pricing
Simple plans that grow with your business.
Capture new inquiries, stay on top of opportunities, and automate routine work as your business grows.
Small Business
$49/ month
Capture every lead with your business team.
- 2 team members per business
- 1 business phone line
- 75 call minutes monthly
- 100 text messages monthly
- Up to 100 contacts
- Up to 15 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
- Spam call filtering
- Contact blocking
- Notifications
- Call forwarding in the mobile app
- Caller ID in the mobile app
- Multilingual receptionist
- Products, services, and tax rates
Business
$129/ month
Handle more inquiries and keep every opportunity organized.
- 2 team members per business
- 1 business phone line
- 300 call minutes monthly
- 250 text messages monthly
- Up to 500 contacts
- Up to 50 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
- Spam call filtering
- Contact blocking
- Notifications
- Call forwarding in the mobile app
- Caller ID in the mobile app
- Multilingual receptionist
- Products, services, and tax rates
Business Pro
$499/ month
Automation and collaboration for the whole operation.
- Up to 3 team members
- 3 included business phone lines
- Unlimited call minutes*
- Unlimited text messages*
- Unlimited contacts
- Unlimited opportunities
- Multi-location support (up to 3 locations)
- Dedicated onboarding specialist
- All products, including conversations, forms, and reports
- Spam call filtering
- Contact blocking
- Notifications
- Call forwarding in the mobile app
- Caller ID in the mobile app
- Multilingual receptionist
- Products, services, and tax rates
*Unlimited call and SMS usage is subject to our Fair Use Policy.
Questions from home inspectors
Can Zweelie help my office prepare an inspection inquiry?
Yes. Collect the property details, customer questions, and requested timing, then assign the follow-up to your team. Your inspector confirms the scope and appointment, conducts the inspection, and prepares the report through your reporting process.
How does Zweelie help my team follow up?
Bring the property details, customer questions, and requested inspection window into one opportunity. Your inspector can review the scope, confirm timing, and keep the client informed through the inspection and report process.
Can our owner and office team work from the same customer history?
Yes. Zweelie connects calls, texts, contacts, files, notes, and opportunities so the people handling a request can review its history. Assign opportunities and follow-up reminders to your team. Team access and product availability depend on your plan and permissions.
Related industries
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