Rough dimensions look final
A customer's estimate of floor area circulates without a clear reminder that the installer must measure it.
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AI Office Manager for Flooring Installers Organize every flooring inquiry
Zweelie is your AI office manager that answers flooring inquiries, organizes room photos and material preferences, and keeps measuring-visit follow-ups connected.
Customer work for flooring installers
Zweelie helps flooring businesses prepare installation inquiries before a measuring visit. A customer choosing new flooring may be weighing materials, asking about removal, and coordinating access to several rooms. Keep the discussion in one customer record so the estimator can clarify the work without losing the latest preference or contact detail.
Built around the work of: flooring installation business owners, flooring estimators, flooring showroom and office coordinators.
Mobile app + web platform
Run your business from anywhere.
Answer calls, qualify leads, follow every opportunity, collect payments, and keep customer work organized from wherever the day takes you.
When a request gets lost, the work can follow.
The customer communication problems that flooring installers need to solve.
What's at stake
Preparation questions are missing
Existing flooring, furniture, and access are not discussed before the estimator calls back.
Material choices change
The office returns to an old conversation without seeing the customer's newer preference.
From the first inquiry to an owned next step
Connect each inquiry with the person and information needed to move it forward.
Understand the flooring request
Collect the rooms, preferred materials, existing floor type, and whether removal is being requested.
Prepare the measuring visit
Attach room photos and access notes to the contact, then assign the estimator to verify dimensions and site conditions.
Track the next customer decision
Record questions and preferences, set a quote follow-up, and connect approved payments while final quantities and orders remain in your flooring system.
Capabilities
One customer history, from inquiry to follow-up
Give your team calls, forms, opportunities, files, notes, and payments that share customer context. Features and usage allowances depend on your plan.
Calls and SMS
Configure your receptionist and call routing. Keep customer texts, call summaries, and request details available for your team's response.
We're considering oak flooring downstairs. Can I send the room plan for an estimate?
Thanks, Callum. Olivia will follow up with you.
Oak flooring for main levelAssigned to Olivia Grant
Thanks, that works for me.
Olivia has your request.
CR
Callum Reed
1 call
Callum sent the main-level room plan and material preference. Confirm a measurement visit with the installer.
Opportunities
Review potential work from calls, texts, and forms. Assign a responsible person and follow-up reminder so the next customer conversation has an owner.
Oak flooring for main level
Callum Reed
Files
Link customer-provided photos and documents to contacts and opportunities. Give the person handling the request the materials needed for review.
CR
Callum Reed3 files
Drop files hereFiles for oak flooring for main level
room-photo.jpgCallum Reed · Oak flooring for main level
Photomaterial-preferences.pdfCallum Reed · Oak flooring for main level
Documentmeasure-visit-request.pdfCallum Reed · Oak flooring for main level
DocumentForms
Build an intake form around installation address, rooms involved, preferred flooring material. Accept relevant files and connect submissions to customer opportunities.
Grainford FlooringFlooring estimate request
Tell our team what you have in mind.
Form submitted
Oak flooring for main level
Payments
Your team can send an agreed payment link and view payment activity alongside the customer history. Stripe and Square connections are available; provider capabilities vary.
Grainford Flooring$5,400Oak flooring for main level
- Customer
- Callum Reed
- Status
- Draft link
Notes
Keep your team's observations and agreed next steps attached to the customer or opportunity, ready for the next conversation.
OG
Oak flooring for main level
Callum sent the main-level room plan and material preference. Confirm a measurement visit with the installer.
Callum ReedOak flooring for main levelIn progressJE
Basement vinyl installation
DraftLila requested basement vinyl options. Review the room photos before discussing installation scope.
Lila ShahBasement vinyl installationOpenIntegrations
Works with the tools you already use
Zweelie connects with Stripe, Square, and Google Calendar so payments and dates end up where your team already looks.
Don't see an integration here? We can build it.
Keep every inquiry moving
Connect flooring preferences, room photos, and customer questions for your estimator. Your team can arrange measurements, review site conditions, and follow up with the installation options and quote.
Zweelie brings customer communication, intake, and follow-up ownership together on web and iOS. Explore our privacy policy or talk through your workflow in a demo.
Pricing
Simple plans that grow with your business.
Capture new inquiries, stay on top of opportunities, and automate routine work as your business grows.
Small Business
$49/ month
Capture every lead with your business team.
- 2 team members per business
- 1 business phone line
- 75 call minutes monthly
- 100 text messages monthly
- Up to 100 contacts
- Up to 15 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
- Spam call filtering
- Contact blocking
- Notifications
- Call forwarding in the mobile app
- Caller ID in the mobile app
- Multilingual receptionist
- Products, services, and tax rates
Business
$129/ month
Handle more inquiries and keep every opportunity organized.
- 2 team members per business
- 1 business phone line
- 300 call minutes monthly
- 250 text messages monthly
- Up to 500 contacts
- Up to 50 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
- Spam call filtering
- Contact blocking
- Notifications
- Call forwarding in the mobile app
- Caller ID in the mobile app
- Multilingual receptionist
- Products, services, and tax rates
Business Pro
$499/ month
Automation and collaboration for the whole operation.
- Up to 3 team members
- 3 included business phone lines
- Unlimited call minutes*
- Unlimited text messages*
- Unlimited contacts
- Unlimited opportunities
- Multi-location support (up to 3 locations)
- Dedicated onboarding specialist
- All products, including conversations, forms, and reports
- Spam call filtering
- Contact blocking
- Notifications
- Call forwarding in the mobile app
- Caller ID in the mobile app
- Multilingual receptionist
- Products, services, and tax rates
*Unlimited call and SMS usage is subject to our Fair Use Policy.
Questions from flooring installers
Can Zweelie prepare a flooring inquiry before a measuring visit?
Yes. Organize room photos, material preferences, and customer questions for your estimator. Staff verify dimensions and site conditions during the visit, then use the assigned opportunity and follow-up reminders to continue the quote conversation.
How does Zweelie help my team follow up?
Connect flooring preferences, room photos, and customer questions for your estimator. Your team can arrange measurements, review site conditions, and follow up with the installation options and quote.
Can our owner and office team work from the same customer history?
Yes. Zweelie connects calls, texts, contacts, files, notes, and opportunities so the people handling a request can review its history. Assign opportunities and follow-up reminders to your team. Team access and product availability depend on your plan and permissions.
Related industries
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